FAQ

 

What is the delivery time?

Unprinted items can be delivered between 1 and 3 working days. Most stock items that are printed are available between 8 and 14 working days. An order only goes into production after approval of the quotation and proof. Are you waiting longer than 24 hours for approval? Then the delivery date will also move.
 

I would like to order the same product in different colours

That's no problem! As long as the printing remains the same, it is possible to deliver the same article in different colours.
 

I am looking for an article that is not on the site.

A lot is possible! Contact us with your questions and ideas. This can be done by e-mail: info@hidalgo.nl or by calling: +31 (0)79 33 10 133 (Mon to Fri 09:00 - 17:00) We are happy to take a look and see what we can find for you.
 

What kind of files should I provide?

We prefer to work with .ai (Adobe Illustrator), .eps or .pdf files. Don't have these files? .psd (Adobe photoshop) or a large .jpg or .png file would also work. Our graphic department does their best to prepare your logo for printing.
 
 
Products that you buy through this webshop are custom made according to the specification you entered. The right of withdrawal is therefore not applicable. The sale is hereby approved and final after an order confirmation.

 

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